Jon’s the big brother you never had, and trust us, that’s something you should thank your lucky stars for every single day. Having acted as the lead designer for much of the agency’s history, he’s finally graduated to the coveted role of repeatedly moving furniture, putting out fires that aren’t fires at all, and making redundant, distracting and usually-not-funny comments. Aka our Creative Director. If the world suddenly experiences a shortage of flannels and Jack Purcell’s, he would be the first to blame. Speaking of badminton, he was awarded the prestigious championship of his 10th grade P.E. class. But make no mistake, this in no way relates to the tragic bout of tennis elbow that’s been bothering him for what feels like years, when it’s only been months. He somehow manages to hide the terrible pain, only complaining about it 26.5 times per day. If you thought the Soup-Nazi was a bit touchy, please don’t approach the espresso machine while Jon is in the vicinity. He’ll undoubtedly give you your 46th in-depth training on how to do things the right way. You’ll still leave the grinds in the portafilter, and he’ll get all pissed and stuff, but that’s why the staff started doing it on purpose. Leave the sponge in the sink though? That's one place I wouldn't recommend going.